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SYSTEM STATUS

Known issues & planned maintenance schedule

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Wednesday 8th May - Server upgrade & update

This scheduled maintenance that may lead to a short period of downtime which may affect someh osting and email services on May 8th, 2019. To minimise the impact to you and your business, this work will commence at 9pm and we expect it to last 2 hours. The aim of this maintenance and upgrade is to continue to improve the service we provide.

You can keep track of the status of our updates on this page or submit a support ticket if you have any questions or concerns.

Thank you for your ongoing understanding during these periods where such steps are essential in order to improve the service we provide.

Current System Status

All systems are operating normally.

Planned System Maintenance

  • web202, web203, web204, web205, web206, web207, web208, web209, web210, web211, web212, web213, web214, web215, web216, web217, web218, web219, web220, web221, web222

    Thu, 12 Dec 2019 22:00:00 +0000

    At 22:00pm (BST) we will be performing maintenance on the Shared Windows environment. During this maintenance, servers will be rebooted.

    Estimated Maintenance Period: 1h

  • Scheduled maintenance on Hybrid servers

    Wed, 18 Dec 2019 23:00:00 +0000

    At 23:00pm (BST) on 18/12/2019 there will be maintenance on the network which may impact Hybrid servers. During this maintenance, customers private servers may experience brief connectivity issues.

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MY ISSUE IS NOT RELATED TO ANYTHING HERE!

Please submit a SUPPORT TICKET if your issue is not related to any system status notice on the left.

TELEPHONE SUPPORT

Sorry, but we do not provide telephone support at this time.