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SYSTEM STATUS

Known issues & planned maintenance schedule

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Wednesday 8th May - Server upgrade & update

This scheduled maintenance that may lead to a short period of downtime which may affect someh osting and email services on May 8th, 2019. To minimise the impact to you and your business, this work will commence at 9pm and we expect it to last 2 hours. The aim of this maintenance and upgrade is to continue to improve the service we provide.

You can keep track of the status of our updates on this page or submit a support ticket if you have any questions or concerns.

Thank you for your ongoing understanding during these periods where such steps are essential in order to improve the service we provide.

Current System Status

  • Cluster 47 - web16, web 17, web18, web19 - Intermittent server peformance abnormal servers behaviour

    Wed, 15 Sep 2021 15:11:18 +0100

    We are currently seeing abnormal behaviour on these servers specified, we are investigating and hope to get this working as soon as possible.

    We apologise for any inconvenience caused.

    16:24 - This has now been resolved.

Planned System Maintenance

  • Managed VPS reboots

    Wed, 29 Sep 2021 20:00:00 +0100

    In order to apply security updates we will be rebooting all managed vps starting at 20:00 on the 29/09/21.

    Managed vps will be briefly unavailable during this 2 hour maintenance and we apologise for any inconvenience caused.

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MY ISSUE IS NOT RELATED TO ANYTHING HERE!

Please submit a SUPPORT TICKET if your issue is not related to any system status notice on the left.

TELEPHONE SUPPORT

Sorry, but we do not provide telephone support at this time.