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SYSTEM STATUS

Known issues & planned maintenance schedule

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Server update on Monday 3 December

On the evening of Monday 3rd December 2018, we need to carry out planned maintenance work which will affect most services.

Hosting services will be offline for up to an hour between 10pm and 12 midnight while we carry out this work.

We’re replacing switches on four of our server racks. It’s part of our plan to upgrade our infrastructure and invest in the reliability and quality of the service.

We know downtime is a pain, and we are doing all we can to keep it to a minimum and carry it out at less busy times.

You can keep track of the status of our updates on this page or submit a support ticket if you have any questions or concerns.

Current System Status

  • Shared Hosting - web95, web96, web97, web98 - Some Websites Generating 403 Forbidden Errors

    Thu, 21 Feb 2019 04:37:45 +0000

    We're aware of an issue with a small number of websites generating 403 Forbidden Errors on the following shared web hosting servers - web95, web96, web97, web98. We're working on it. Thanks for your patience.

    10:08 - This has now been resolved.

Planned System Maintenance

There is currently no planned maintenance.

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MY ISSUE IS NOT RELATED TO ANYTHING HERE!

Please submit a SUPPORT TICKET if your issue is not related to any system status notice on the left.

TELEPHONE SUPPORT

Sorry, but we do not provide telephone support at this time.