UK Servers
HELP & SUPPORT
Find your answer in our knowledgebase, system status
or submit support ticket
Updates on our shared hosting platform - Q3+4 2021
We’ll be performing updates to the operating system on our shared hosting platform during August 2021 to November 2021
As part of our commitment to you, making sure our operating systems are up-to-date means that your content remains secure and our systems meet updated security requirements. It also allows us to support newer PHP versions, such as PHP7.4 and above, for customer websites.
Servers will be gradually upgraded throughout August to November, with details of progress available on our status page.
We are anticipating very minimal impact on you, our customers, with no disruption at all. During the upgrades your server’s functionality will be supported.
No action is required on your end, but please keep an eye on our status page for any updates.
Any questions?
If you have any queries about any of this, please don’t hesitate to submit a ticket using the button below.
SYSTEM STATUS
CLICK HERE TO VIEW CURRENT SYSTEM STATUS, KNOWN ISSUES & PLANNED MAINTENANCE SCHEDULE
KNOWLEDGE BASE SOLUTIONS
OUR COMPREHENSIVE SUPPORT DATABASE CAN BE ACCESSED BY LOGGING IN TO YOUR CUSTOMER ACCOUNT
FIND QUICK ANSWERS TO COMMON QUESTIONS
SUPPORT TICKETS
BEFORE SUBMITTING A TICKET, PLEASE CHECK THE SYSTEM STATUS AND KNOWLEDGE BASE OPTIONS
SYSTEM STATUS
Please check the SYSTEM STATUS for known issues, before submitting a ticket.
TELEPHONE SUPPORT
Sorry, but we do not provide telephone support at this time.