HELP & SUPPORT

We’re retiring some legacy PHP versions throughout July 2022.

Why is this happening?
End of Life (EOL) versions are no longer supported for security updates, potentially making your shared hosting vulnerable. Updating to the later PHP versions can also improve performance and stability in some applications.

To prepare for this, we are getting ready to retire the following PHP versions:

5.3, 5.4, 5.5
7.0, 7.1, 7.2

Meaning you will need to update your PHP version to either ‘5.6’ or ‘7.3’ or above.

What you need to do now
Please update your PHP to the highest possible version your website can support by following the simple steps below.  Or contact us usng a support ticket and we’re happy to do this for you.

Which version of PHP and it’s compatibility with your web site depends on various individual factors, which is why we can’t update every account accross the board.

Changing your PHP Version
You can change to a different version of PHP by clicking on the ‘Switch PHP Version’ under ‘Web Tools’ in your Hosting Control Panel.
To change your version:
1. Click ‘Switch PHP Version’
2. Select the version of PHP you want from the drop-down list
3. Click ‘Update’
4. Your site will now run that version

Any questions?
If you have any queries about any of this or would like help, please don’t hesitate to submit a ticket using the button below.

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